APA Style
EVENSON, Renee. (2012).
Powerful Phrases for Effective Customer Service .
New York:
Amacom.
Chicago Style
EVENSON, Renee.
Powerful Phrases for Effective Customer Service.
New York:
Amacom,
2012.
Text.
MLA Style
EVENSON, Renee.
Powerful Phrases for Effective Customer Service.
New York:
Amacom,
2012.
Text.
Turabian Style
EVENSON, Renee.
Powerful Phrases for Effective Customer Service.
New York:
Amacom,
2012.
Print.