APA Style
ALLEN, Gemmy S.. (2013).
Management : An Approach to Customer Expectations (Edisi ke- 10).
United States:
South-Western/Cengage Learning.
Chicago Style
ALLEN, Gemmy S..
Management : An Approach to Customer Expectations.
Edisi ke- 10
United States:
South-Western/Cengage Learning,
2013.
Text.
MLA Style
ALLEN, Gemmy S..
Management : An Approach to Customer Expectations.
Edisi ke- 10
United States:
South-Western/Cengage Learning,
2013.
Text.
Turabian Style
ALLEN, Gemmy S..
Management : An Approach to Customer Expectations.
Edisi ke- 10
United States:
South-Western/Cengage Learning,
2013.
Print.