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ABC's of Relationship Selling through Service
ABC's of Relationship Selling 13e trains readers on a step-by-step selling process that is universal in nature. This edition presents the sales process or system in a logical sequence: from planning and the approach, to closing, to follow-up, for exceptional customer service.
The goal of this text has always been to help ensure that students understand the order of steps within the selling process; to provide numerous examples of what should be in each step; and to show how steps within the selling process interact with one another.
Availability
2020016478fut | 658.85 FUT a | Perpustakaan Pascasarjana UNJ | Available |
Detail Information
Series Title |
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Call Number |
658.85 FUT a
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Publisher | McGraw-Hill Education : New York., 2019 |
Collation |
xxxiv, 599 hlm.; ilus.: 25,5 cm
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Language |
English
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ISBN/ISSN |
978-1-260-09885-3
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Classification |
658.85
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Content Type |
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Media Type |
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Carrier Type |
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Edition |
Edisi ke- 13
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Subject(s) |
-
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Specific Detail Info |
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Statement of Responsibility |
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Other version/related
No other version available