The quality of human resources is a problem faced by the National Disaster Management Agency
(BNPB). The purpose of this research is to create a strategy to improve the quality of human
resources that is influenced by transformational leadership. This research is a quantitative study
using the Structural Equation Modeling method with the WrapPLS tool. The sample in this study
was 239 BNPB employees. The results of this study indicate that human capital has the greatest
influence on the quality of human resources. Innovative work behavior can also affect the quality
of human resources. Transformational leadership does not directly affect the quality of human
resources but can influence indirectly through human capital and innovative work behavior.
Suggestions for BNPB are to recruit according to BNPB's needs, conduct training according to
disaster challenges and need work together according to the vision.
Keywords: Quality of Human Resources, Transformational Leadership, Human Capital,
Innovative Work Behavior, BNPB.